Effective date: October 6, 2026
This Privacy Policy explains how Zippy Loans LLC (“Zippy Loans,” “we,” “us,” or “our”) collects, uses, retains, and protects information when you visit zippyloansnewmexico.com, contact us, or submit a request through our website. It also explains choices available to you. Our site and services are intended for people in the United States who are at least 18 years old. By using the site, you acknowledge this policy. If you do not agree with it, please do not use the site.
Information we collect
We collect information you provide directly, including identifying and contact details, information entered into a request form, information you include in a message, and information you provide when asking us to update or remove data. The specific fields shown on a form indicate what is requested at that time. Please provide accurate information and avoid sending sensitive details that a form does not request.
A visit may also involve technical information such as your internet protocol address, browser or device type, pages viewed, and visit date and time. We use this information for basic site operations and to diagnose problems.
If you contact us by email or another method displayed on the site, we receive the information included so we can respond. A telephone number alone does not constitute consent to text messages.
How we use information
We use information to review and respond directly to your request, communicate about its status, clarify details, provide customer service, and maintain appropriate records. Technical information helps us operate the site and diagnose problems.
We may also use information to comply with legal obligations, enforce our terms, protect the rights and safety of our company and others, and establish or defend a legal claim. Where the law requires consent for a particular use, we will seek it. We do not use an optional SMS consent as permission for email, voice calls, promotional messages, or messages from another sender.
Information you provide
You choose whether to submit information through the site. If you leave a requested field blank, we may not have enough information to address your request, but you may still contact us with a general question. Please provide accurate, current details and only information relevant to your communication. If you submit information for another person, make sure you have authority to do so.
Ordinary email may travel through systems outside our control. Please do not send passwords, payment credentials, or unnecessary sensitive information by email. If you believe you sent information to us by mistake, contact us and describe what happened so we can review your request.
Text messages and mobile information
If you affirmatively opt in, Zippy Loans LLC may send automated text messages about the request you submitted and your account. These can include receipt confirmations, application-status updates, account notices, and customer-service replies. Message frequency varies, up to 5 messages per month. Message and data rates may apply. Reply STOP to cancel and HELP for help. See our SMS Terms for program details. Your choice to receive text messages is optional.
We use your mobile number and related opt-in information to administer this message program, respect your choices, and provide messages you requested. Our team manages your communication preferences and handles questions about the program directly. Your permission relates only to messages from Zippy Loans LLC about your submitted request and account.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Opt out of receiving text messages at any time by sending STOP.
When information may be disclosed
We handle your request directly and use the information you provide for our own review, communication, and customer care. We may disclose information when required by law or reasonably necessary to protect people, property, or our legal rights. Text-message consent remains specific to Zippy Loans LLC.
Retention and security
We retain information as reasonably needed to address your request, maintain business records, meet legal obligations, resolve disputes, and enforce agreements. Retention depends on the information and its purpose. Please use care when sending information online and contact us if you believe you submitted it in error.
Your choices and privacy requests
You may ask about information you supplied, correct contact details, or request deletion where applicable law provides that right. We may verify your identity and retain information when required by law or needed to resolve a dispute. We will explain if a legal exception applies.
You may opt out of text messages at any time by replying STOP. This keyword request applies to the text-message program and is handled promptly. You may also contact us through our preference request page or by emailing [email protected]. Requests made through email or the website are handled as soon as reasonably practicable and within any period required by law. Opting out of texts does not prevent us from responding to a service request by another appropriate method.
Depending on your state, privacy rights may include access, correction, deletion, portability, or appeal. We will not discriminate against you for exercising a right and may verify your identity or an agent’s authority as permitted by law.
State privacy disclosures
We collect identifiers and contact details, information in a request, communications with us, and technical information associated with a site visit. State law may provide rights such as access, correction, deletion, portability, or appeal. You may request action by emailing [email protected] with “Privacy Request” in the subject line or using the privacy and preference request page. We will respond within the time required by applicable law and explain any applicable limitation. You may contact your state regulator as provided by law.
We review each privacy request under the law that applies to your circumstances. We may ask for information reasonably needed to verify your identity and locate the relevant records. An authorized agent may need to provide evidence of authority. If we decline all or part of a request, we will explain the reason and any available appeal process. We do not discriminate against people for exercising privacy rights.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Children’s privacy
This website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from a child under 13. If you believe a child has submitted information through the site, contact us so we can review the matter and take appropriate steps.
Changes to this policy
We may revise this policy when our practices or legal requirements change. The effective date at the beginning of the page shows when the current version took effect. Changes apply prospectively from that date unless applicable law requires otherwise. We encourage you to review this page periodically. If a change materially affects how information is used, we will provide any notice or choice required by law.
Our site may use basic browser storage needed for page functions. Browser settings may let you clear or block stored data, though blocking some functions may affect how the site works. We will update this policy if our use of these technologies changes materially.
Contact us
For privacy questions or requests, contact Zippy Loans LLC at [email protected] or write to 6301 Gaston Ave, Ste 1317, Dallas, TX 75214. Please do not include highly sensitive information in an ordinary email.